Castle Wynd Old Town

Policies

WiFi is available in all areas and is free of charge.

No parking available.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform Castle Wynd Old Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
A damage deposit of GBP 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note, there is no reception at this property. Pre-payment is required for this property at the time of booking. If however the automatic system fails after receiving details of your credit card from booking.com you will be required to confirm the details and make an online payment via the property's own secure guest area. The property will contact you after you book to provide instructions. The property will send a formal confirmation email following a successful booking payment, detailing the very important information regarding your stay.

Check-in after 19:00 is possible, subject to availability and by prior arrangement. The following late check-in fees will be charged in cash: Late check-in fees are:
19:00 until 22:30: GBP 15
22:30 until 00:00: GBP 30
00:00 until 02:00: GBP 50

Please note, this accommodation is located on the ground floor, but does have a few steps that you will need to use to gain access. Therefore it may not be suitable for guests with mobility impairment.

Guest should specify the number of people staying at the property, including children, at the time of booking to ensure that beds are correctly set up on arrival. If there are only 2 guests, please advise if the use of both bedrooms are required. Guests can do this using the Special Requests box at the time of booking, to ensure beds are set up correctly on arrival.

Guests that require a high chair or travel cot should notify the property in advance using the Special Requests box or contacting the property using the details listed on the booking confirmation as these items are not stored at the property.