Kensington Court ApartHotel

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : It was the worst room I have ever stayed in we could not Evan shower it is nothing like what is says on line please do not go there delux superior not Evan close we could not take are shoes off the carpet was so dirty paper hanging off smells of wee dreadful

Very Good
Traveller Type: Solo Traveler
  : This hotel has a very decent structure and room arrangement, it would be a very good investment project, if possible.

Very Poor
Traveller Type:
  : Stay away from this place. Proprietor just sees customers as money

Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Business Traveler
  : Great Location
  : The flat was very dirty. dirty carpets, walls .. there was debris and cleaning material in the corridors! poor household utensils! the accommodation charges a very high price and is extremely poor! there was no washing machine in my apartment and the one that was available didn't work! i was very disappointed when i went to ask if i could wash my clothes and the manager said i would have to pay! but when I washed the flat, a washing machine was included inside the apartment!

Very Poor
Traveller Type:
  : The location was excellent next to Kensington Gardens and Hyde Park, and Kensington Court itself is a fabulous area.
  : The apartment was a budget option so we had no great hopes for it, serviceable and functional was all we required. However, what we got was well below standards expected for any holiday let, regardless of star rating. The apartment was run down, dishevelled and grimy. We were met by a girl in very little clothing shouting at someone at the door that she was going to piss on them and now she has no money because they bought too much weed- not a great start. The host said it was apartment #12 so after a short while we figured out there wasnt actually a #12, so we had to cheekily try the key in people's doors to see if it was for that appt., hoping we didn't get shouted at by said girl. When we went in it was filthy, the floors were filthy, the bath filthy, the ceiling flaking because of damp, beds ripped and more. The carpets needed a shampoo, the shower had short and curlies all in it and the toilet door wouldn't shut, making the stay even more turgid. Not to mention the apartment above having what sounded like a rave until 5.30am in the morning. Unbelievable really, I don't like to moan usually but this property really got my goat- Kensington is upmarket, the location is fabulous, the outside of the building very nice but the inside was atrocious and its beggars belief as to why it hasn't been decorated (or cleaned by the standards) since 1990. I couldn't stay here again, despite it being budget, it is not worth the price at all. Steer well clear people, you have been warned.

Very Poor
Traveller Type:
  : Nothing
  : From the minute my friend and i knocked on the door we both knew it was a mistake. No one was there. Phoned the number from booking.com and no answer. Luckily they had left a note for delivery driver so phoned that number and finally got someone to let us in. The place was stinking, and i mean stinking. The smell of mould was everywhere. Got to our room and it was worse, dead flies in the fridge that had been switched off. The owner and manager were about 180yrs old between the 2 of them, and didnt have a clue how to work anything. DO NOT BOOK THIS PLACE!!

Fair
Traveller Type: Family with Young Children
  : Quiet and in a great area, close to bus stops and plenty of shops/restaurants. Living/bed room was a good size for family of 3 with small toddler
  : Although we had a toddler and asked about access for a pram they put us on the third floor with no working lift. Should have some sort of information that a lift would not be available whilst booking or make some attempt to get it fixed ASAP to make it accessible to all.

Disappointing
Traveller Type: Family with Young Children
  : the location
  : the bed, kitchen, bathroom, installations

Poor
Traveller Type: Family with Young Children
  : Gentleman on the reception desk was nice and accommodating despite the stress caused by either the apartment or Booking.com
  : The apartment was dirty, dusty, unclean. One bed was on the balcony, with a plastic roof thrown over it and my friend awoke on the first morning with bed bug bites on his legs. The mattress was uncomfortable with springs and lumps. Sofa bed had more stains on it than I cared to count and the carpet was disgusting. Plus there was the ongoing farce with the accommodation keys between myself, the apartment and Booking.com which caused me quite a lot of undue stress for what should have been a simple procedure.